Property owners and potential purchasers can request a digital copy of a property file through our friendly customer services team (please note fees may apply). Please email [email protected] or call 03 543-8400 to arrange this.
Information on the file will include Council records that we hold at the time of the request, including:
If you're not sure what some of the information means, we'll be available to assist. There is a charge for retrieving files and photocopying information. See details below on the process for making this payment.
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Property Information & Development Contributions |
Charges from 1 July 2024 incl. GST
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Land Information Memorandum requested under the Local Government Official Information and Meetings Act 1987 |
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Residential |
$350.00 |
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Commercial/Industrial |
$550.00 |
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Large properties involving more than one certificate of title will be quoted accordingly. Note: Should a special request be made that results in a field inspection and/or submitter research, Council reserves the right to charge any additional fees that are appropriate, based on the amount of time required to provide the requested information. |
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Property enquiries – access to Council records |
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File access |
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Files sent via Sharefile or transferred to USB Plus cost of USB if we have to provide |
$55.00/file Acutal cost |
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Property Rates Printout or Electronic File |
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Frequent user discount is available as follows |
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Option 1 A lump sum of $2,500.00 payable annually in advance for a company gives access to an unlimited number of files |
$2,500.00 |
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Option 2 A coupon-based system. Each coupon will enable access to five site files. Residential files cost per coupon Commercial/industrial files cost per coupon |
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Corporate Charges |
Charges from 1 July 2024 incl. GST |
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GIS Map Prices (per copy) |
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A4 |
$5.00 |
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A3 |
$10.00 |
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A2 |
$15.00 |
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A1 |
$20.00 |
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A0 |
$30.00 |
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Subsequent copies |
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A4 |
$2.00 |
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A3 |
$5.00 |
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A2 |
$7.50 |
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A1 |
$10.00 |
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A0 |
$15.00 |
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Electronic files (e.g. Maps and GIS data in electronic format) |
$206.00/hr |
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Official Information Requests Staff time will be charged out at a rate of $38.00 per half hour. Copying will be charged out at the normal rate applicable. |
$50.00/half hour |
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Photocopying |
Charges from 1 July 2024 incl. GST |
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First 20 pages for requests under the Official Information Act |
Free |
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Additional copies: |
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Single sided |
30c |
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Double sided |
55c |
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A3 black and white |
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Single sided |
55c |
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Double sided |
$1.10 |
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Colour copies A3 and A4 |
- |
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Colour copies A4 |
$2.75 |
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Colour copies A3 |
$3.30 |
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Miscellaneous Charges - Customer Services |
Charges from 1 July 2024 incl. GST |
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Records of Title |
$25.00 |
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Survey Plan |
$25.00 |
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Historic Titles |
$25.00 |
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Scanning of Minor Building Consent applications for electronic processing |
$2.75/page Maximum 20 pages |
If you are not the owner of the specified property, an electronic copy of the property file can be emailed to you for a fee of $55.00.
Payment can be made via our Service Centres, or to this bank account:
Please use the following references, and provide proof of payment by way of receipt or screenshot to [email protected].
Please do not use the property valuation number as a reference for your payment, as this may delay your payment confirmation. Once proof of payment has been received, please allow 3-5 working days for our team to prepare and send the property file.
Toka Tū Ake EQC have an online portal where you can search to see whether an EQC claim has been made for this property for the period since 1997.
You can access this portal at www.naturalhazardsportal.govt.nz
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