Here's how to get in touch:
Phone: 03 5438400 ask for Environmental Health
Email: [email protected]
Most food businesses need to register. If you are selling coffee, baking, ready to eat foods, icecreams etc from a shop or food stall at a market you will need to register. There are different types of registration depending on the type of food you sell. Use the tool to work out what type of registration you need.
Some businesses do not need to register. If you only do the following you don't need to register:
You still need to make sure the food is safe. More information and advice can be found on the New Zealand Food Safety website.
Information on exemptions from MPI
Charities raising money from sausage sizzles and baking sales can sell food up to 20 times a year without registering. If the charity sells food more than 20 times a year they will need to register. To help you keep track of how many times you have traded you can use this form to record the dates:
Food Stalls for Fundraising and other Exemptions from Registering.pdf (pdf 138 KB)
Information on how to make safe food for sale is found on the New Zealand Food Safety website.
Once you have worked out what type of registration you need, you will need to prepare all your food safety documentation and prepare your premises or food van.
The place you want to make and sell food from needs to be suitable for the type of business you want to do, taking into account the size, type of food and number of staff you have. New kitchens need to meet the Building Code requirements. You need to provide facilities such as hot and cold running water, sinks, a handwash basin, cleanable work surfaces, cleanable walls and floors and enough space for equipment such as fridges and freezers and storage of food. If you are cooking food, extraction ventilation will be needed. A staff toilet is required, and if you are a cafe or restaurant customer toilets are also required. If you submit a floor plan with your application we can check you have what you need.
If you want to make or sell food from a mobile food van it needs to meet the same standard as a normal kitchen, but on a smaller scale. You still need hot and cold running water, sink, handwash basin, clean surfaces, and all the equipment to make safe food eg fridges.
If you come under a Food Control Plan you will need to get a copy of the plan, and the records, and a diary or other way of keeping daily information such as temperatures. See the next section for more information on getting these.
If you come under a National Programme you will need to read through the Guidance document and prepare some complusory records such as staff training or temperature monitoring records. You will also need to find a private verifier to come and audit your business. The Council is not doing these audits so you need to choose a private company from the register on the NZ Food Safety website. They will give you a letter to submit with your application.
You can get a copy of the template Food Control Plan in various ways:
Order printed Food Control Plan (pdf, 239 KB)
We also have some translations in Cambodian, Chinese, Thai, Vietnamese and Hindi.
To buy another years Diary visit your local Council office to purchase one or email [email protected] and provide your name, business name and phone number and we will print one and send it to your nearest Council office to collect. Cost is $10.
Before applying to register a food business you might need to talk to some of the other departments in Council to check other requirements:
Planning - to check if you can operate in the zone you are in or whether you need a Resource Consent.
Building - to check if you need a Building Consent to change the use of a building into a food business or to do any work like installing sinks or customer toilets.
Engineering - to check if you need a grease trap for your drainage.
Property Services - if you want to trade from a mobile van or stall on Council owned land you need a lease from our Property Team.
Our Council registers new food businesses online through a platform called Business Connect (which is part of the Ministry of Business, Innovation and Employment MBIE)
Below are the steps you need to take to register your new food business online through Business Connect. If you need help, or are not sure what sort of food business you should be registering, contact our customer services team on 543 8400 and ask to speak to an environmental health officer, or email [email protected]. We can also make an appointment to discuss your application in person.
Steps
We'll be in touch if we have any further questions regarding your application. You can pay your fee online using the details provided at the end of the application, alternatively bring in the confirmation email and pay in person at any of our service centres across the district.
Note: The online form is administered by Business Connect; you can find their Privacy Statement online.Any Technical issues can be email to [email protected]
Once you are registered you will need to recieve regular checks on how you are operating. These are called verifications or audits.
For new businesses, your first verification needs to be done within 6 weeks of you registering.
After that the frequency depends on what type of registration you have and how you are performing.
For businesses on template Food Control Plans, Council's Environmental Health Officer will be your verifier. We will usually contact you to book in the verification when it is due. Verification frequency starts at 12 months and can go up to 18 months if you have two good verifications, or go down to 3 months if you have serious problems.
For businesses on National Programmes, you choose your own verifier from the approved register and make appointments with them directly. Verification frequency starts at every 2 years for NP3 businesses down to only once for NP1 businesses. After that it can me less frequent if you perform well, or more frequent if you have serious problems.
The verifier checks your business to ensure you are making safe food that is suitable for your customers. We will ask you and your staff lots of questions to ensure you know how to operate safely. We will check your documentation to make sure you are recording important checks such as temperatures and what you did when things went wrong. We will also check your premises to make sure it is clean and in good repair. At the end of the visit we will let you know if your businesses was an acceptable standard or not. We might also give you a list of corrective actions to do and a timeframe to provide us evidence that they have been done. Council charges for verifications and follow up work by the hour.
Your registration will last for 1 year for template Food Control Plans, or 2 years for National Programme.
Before it expires we will send you an invoice. Payment will be due by the expiry date of your registration.
If you let it expire you will need to start again with a new registration and another verification within 6 weeks of registering. So you should ensure it stays current. Failing to register and then continuing to operate could also mean you get an infringement fine which is more expensive than registering.
You can pay your fee online or pay in person at any of our service centres across the district.
If you make any significant changes to your food business you need to apply to amend your registration.
Significant changes include changing premises or changes to your scope that need to be added to your certificate.
You should also notify us of any changes such as new contact details or a different verifier.
Complete the form to notify us of any changes or significant ammendments.
If you sell a food business you need to notify us as soon as possible so we can cancel your registration. The new business owner will need to register the business in their own name or company name. You cannot transfer the registration to the new owners.
If you take over a food business you need to apply to register it in your own name or your company name. You will need to ensure you are registering under the correct category for what you want to do, especially if you decide to change things like the type of food you want to sell. Check the other sections of this webpage to find the right type of registration you need and get the correct documents and application form to register.
Environmental Health |
Charges from 1 July 2024 incl. GST |
Food businesses |
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Pre-registration guidance (under LGA) |
$206.00/hr (pro rata) |
New Template Food Control Plan registration |
$330.00 + $206.00/hr over 60 min |
Renewal of template Food Control Plan registration |
$140.00 + $35.00 per each additional site (for multi-site registrations |
New National Programme registration |
$330.00 + $206.00/hr Over 60 mins |
Renewal of National Programme registration |
$140.00 + $35.00 per each additional site (for multi-site registrations) |
Amendment of Food Control Plan or National Programme registration |
$140.00 + $35.00 per each additional site (for multi-site registrations) |
Verification (audit) of Food Control Plan including site visit, correspondence, report, following up corrective actions |
$206.00/hr + disbursements |
Verification (audit) of National Programme including site visit, correspondence, report, following up corrective actions |
$230.00/hr + disbursements |
Verification appointment cancellation fee within one week of agreed time |
$133.00 |
Verification appointment cancellation fee within 48 hours of agreed time |
$264.00 |
Compliance – development & issue of Improvement Notice |
$300.00 + $206.00/hr over 60 minutes Additional visits to check compliance charged at $206.00/hr |
Compliance – application for review of Improvement Notice |
$219.00 + $206.00/hr over 30 min |
Other Registered Premises |
|
New premises application fee |
$200.00 |
Camping ground registration fee – basic fee |
$333.00 |
Funeral director registration fee |
$333.00 |
Hairdresser registration fee |
$280.00 |
Offensive trade |
$330.00 |
Transfer of Registration Fee |
$124.00 |
Trading in Public Places |
|
Mobile traders |
$124.00 |
Hawker’s licence |
$69.00 |
Commercial services |
$69.00 |
Soliciting donations, selling street raffle tickets, and buskers |
No fee |
Registered premises application for exemption (new or renewal) fee (plus any costs associated with staff time, hearings, and inspections) |
$349.00 |
SALE OF ALCOHOL |
Proposed charges from 1 July 2024 incl. GST |
Special Licences The definition of event size for special licences is: large event is for more than 400 people; medium event is for between 100 and 400 people; and small event is for fewer than 100 people. |
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Special Licence: class 1 (1 large event: or, more than 3 medium events: or, more than 12 small events). NB There is provision for applications by not-for-profit fundraising and community events to be reduced by one class depending on circumstances. |
Fixed by legislation – see table below to calculate fees |
Special Licence: class 2 (3 medium events: or, 3 to 12 small events) |
Fixed by legislation – see table below to calculate fees |
Special Licence: class 3 (1 or 2 small events) |
Fixed by legislation – see table below to calculate fees |
Managers Certificate - application fee or renewal fee |
Fixed by legislation – see table below to calculate fees |
Temporary Authority application |
Fixed by legislation – see table below to calculate fees |
Temporary Licence application |
Fixed by legislation – see table below to calculate fees |
Extract from Register |
Fixed by legislation – see table below to calculate fees |
Refer to the table below to calculate fees for club, on or off licenses. A number of factors influence the final cost for any particular licence application or renewal fee, or annual licence fees. |
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