We’re on call these holidays. For urgent or emergency issues, you can contact us 24 hours a day on 03 543 8400.
Service centres
All service centres – Richmond, Motueka, Tākaka and Murchison – will close at 4.15 pm on Friday 20 December 2024 and reopen with normal hours on Monday 6 January 2025. This shutdown period also applies to all AA and NZTA services available at our service centres, and these services will not be available during this time.
Libraries
Richmond, Motueka and Tākaka libraries will close at 4.00 pm on Tuesday 24 December and will reopen again with normal hours on Monday 6 January. Murchison Library will be closed during the same time/dates as the Murchison Service Centre. Due dates for library items will be extended, so items will not be due back during the shutdown period. After hours returns chutes at Richmond, Motueka and Tākaka libraries will remain open. Our public Wi-Fi will still be accessible from outside library buildings.
eBuses
There is no eBus service on Christmas Day. On every other public holiday, the eBuses on Routes 1, 2, 3 and 4 will be running on a reduced timetable, and Routes 5 and 6 will not be running. When viewing the timetables at ebus.nz select the holidays tab to see the schedules. Visit the eBus website(external link).
Rubbish and recycling
Rubbish and recycling collections scheduled for Christmas Day and New Year’s Day will move from Wednesday to Thursday. Regular Thursday and Friday collections in these weeks will also be one day later. If you leave the area before collection day or have extra, you can drop your recycling and Council rubbish bags at any resource recovery centre free of charge.
Our resource recovery centres will be closed on Christmas Day and New Year’s Day, but otherwise open as normal. Opening hours vary for each centre, you can find them here.
Do you have more glass recycling than usual?
Please don’t overfill your glass recycling crate, if you do, it won’t be emptied. The contents can’t sit above the top lip of the crate, and it shouldn’t weigh more than 12kg. When the crates are overfilled the bottles can fall and break, risking injuries to our collection team and others.
You are welcome to put out more than one crate and you can buy additional crates from any of our service centres or resource recovery centres for $31.35.
Kaiteriteri and Mārahau summer rubbish and recycling changes
This summer, there will be a change to the rubbish and recycling collections in Kaiteriteri and Mārahau. Unlike previous years, there will no longer be daily rubbish bag collection or weekly recycling collections. This change was made during the development of our 10-Year Plan to reduce costs.
Rubbish bag collections will remain once a week and recycling collections every two weeks, both on the normal schedules. If you have additional recycling, we encourage you to use the free recycling drop-off container opposite the main car park as you come across the bridge into Kaiteriteri. You can also drop recycling and Council rubbish bags free of charge at our resource recovery centres.
Building Assurance
Building Assurance will be closing for the year on Friday 20 December 2024 at 4.00pm and will reopen on Monday 6 January 2025 from 8.00am.
Statutory clock
The statutory clock will stop on Friday 20 December 2024 and will resume on Friday 10 January 2025. During this time, you may still receive correspondence from us regarding your building consent.
Inspections
The last day for onsite inspections will be Thursday 19 December 2024. Inspection services will reopen on Monday 6 January 2025 with limited availability. Normal inspection services will resume from Tuesday 7 January 2025.