Our crews are attending a major break in the water system near the top end of Queen Street, Richmond.

We are working to fix the break. In the meantime, we're trying to get water to the affected area through other parts of the network.

Apologies for the inconvenience, and thank you for your patience while we fix this. Please follow our Facebook page for updates.(external link)

Update 2pm: water is now back on. We advise you to run your taps (ideally an outside tap) for a few minutes to clear any air from the system.